FAQ
Our FAQ section is designed to provide quick and easy answers to some of the most common questions our customers have about our products and services. If you don’t find the answer to your question in our FAQ section, please feel free to contact our customer service team, who will be happy to assist you. We strive to make your experience as smooth as possible, and this FAQ section is one of the ways we do it.
Dye Sublimation Printing is a process of applying a heat sensitive ink to fabric which permanently dyes the fabric. This involves printing the inks onto a specialised paper which is then laid onto the fabric and run through a heat press at a high temperature and pressure. The ink is transferred permanently into the weave of the fabric
Dye sublimated printing is colour fast and won’t crack, fade or peel over time. The printing options are almost unlimited, including the ability to have all-over printing on an entire garment. There are no added costs for extra colours or printing extra logos as it is all printed at the same time.
if possible logos should be provided in a high resolution or vector format such as .EPS, .AI or .CDR.If you have a low quality format such as a .JPG, .BMP or .GIF file, please be aware that we may need to re-create the logo in a higher resolution format which would incur additional costs. If you have a style guide or PMS colour codes you can provide for your logo this would also be helpful for ensuring colours are matched correctly in the final print.
We do have a minimum of 25 garments for an order.We don’t have a maximum order quantity…for very large orders please contact us for pricing & turnaround times.
Our standard lead-time is 2-3 weeks from artwork approval. If you have a critical deadline to meet, please contact our sales team to discuss your requirements further.
The ordering process can be complicated based on a customer’s requirements. We therefore ask that customers contact us with specific questions before placing an order to allow for bespoke and personalised service. We will be able to advise you on expected quoted costs, delivery times, minimum order quantities, design queries, right through to discussion on samples, materials and delivery charges.
Most our styles are available in Men’s, Ladies & Kids specific sizing. We can supply size charts or if available a sizing kit (charges may apply). Please contact our sales team to discuss any questions you may have in relation to sizing.
Yes. For international orders, please contact us to discuss further.